Automated Calls

Non-Profit Event Reminder

What We Did: An urban healthcare organization runs a fundraising event annually. A large phone bank was set up to make reminder calls to those who had volunteered to participate so that they would not forget the day of the event.

How We Did It: We reached volunteers and supporters through a blast automated call. We reminded them of the event, place and time.

Results: The organization was able to reach all volunteer participants in two days rather than the 10-15 days it took in previous years. In fact, because the cost of Confluent's automated calls was low and speedy, they were able to make a second round of reminder calls the day before the event.

People were reminded to attend closer to the date of the event, and no shows were reduced by 60%.

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